Support > FAQ

GraphicMail's Email Marketing FAQs

Which credit cards does your company accept?

If I do not send out any emails during the month, do I still have to pay the monthly fee?

When do new credits get added to my account?

What is included in the monthly and Pay-as-you-go account?

Do I have to commit for a certain time period?

Do you charge per email or per subscriber?

How many lists can I create?

What is included in the monthly product fee?

How do I make a payment?

Is there a limit to the number of mailing lists we can have?

How does the billing work?

How does the price structure of your company work?

If I cancel my subscription, how long will my account be active?

What is included in the free trial?

How do I know when my account has been debited?

How can I change my price plan package?

Which payment plan should I select?

Are send credits deducted for invalid addresses?

It's the first of the month, why have my credits not updated?

Where do I receive invoices for my payment?

Looking for an answer?

Choose from the categories below to find the answers you need.


	Specific Functionalities

Agency Edition

API

Delivery

Designing Emails & Newsletters

Image Library

Import / Export

Mailing List Management

Sending Emails & Newsletters

Subscription Forms

System Requirements

Triggers & Autoresponders


	GraphicMail Editions

Agency Edition

Corporate Edition

Non-Profit Edition

Private Label Edition


	General

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Remember to click the activation link in the confirmation email. Until this is clicked, you can only send test sends to your own email address.